Psychology, counselling and assessments across southern Adelaide and the Fleurieu
Psychology, counselling and assessments across southern Adelaide and the Fleurieu
If something has not gone well, we want to hear about it. Feedback helps us improve the service we provide.
Where you feel able to, raising a concern directly with your psychologist is often the quickest way to resolve it. If you would rather not, you can contact our reception team instead.
Phone reception on (08) 8326 4354 or ask to speak with the Principal Psychologist.
We will confirm we have received it and explain what happens next.
We will look into what happened and come back to you with an outcome.
You can also raise a concern with the Health and Community Services Complaints Commissioner (HCSCC) in South Australia, or with the Australian Health Practitioner Regulation Agency (Ahpra) where the concern relates to a practitioner’s registration.
Feedback about what has worked well is just as useful. Please pass it on to your psychologist or to reception.
